Job Responsibilities:
- Plan, design and oversee corporate IT infrastructure in alignment with the organisation's goals.
- Implement, manage, and troubleshoot solutions in both cloud and on-premises environments.
- Oversee IT equipment life cycle including budgeting, evaluation, procurement, maintenance, upgrade, and retirement.
- Spearhead IT infrastructure setup for new service units and data centres.
- Provide seamless IT support to other internal teams, management, and end-users.
- Engage, monitor and liaise with external partners and contractors to ensure optimal implementation and support.
- Utilize standardised tools for monitoring performance and providing infrastructure analytics, focusing on system stability, performance, recovery, capacity planning, and event/log management.
- Offer strategic management support including IT budgeting and reporting to senior executives.
- Develop, mentor, and supervise IT infrastructure teams, including helpdesk, operations, and customer service teams.
Requirements:
- A Degree or higher in Computer Science, Information Technology or related disciplines
- At least 8 years of robust IT infrastructure experience in an organization with over 1000 employees, including a minimum of 3 years in a supervisory role
- Proven experience implementing and maintaining system protection services including system upgrades, patch updates, monitoring, cybersecurity resilience, backup, and disaster recovery
- Capability to lead and supervise a team of infrastructure specialists to build and support corporate infrastructure, as well as manage the helpdesk, operations and customer service teams
- Hands-on experience with Microsoft 365
- Familiarilty with IT management methodologies is advantageous
- Excellent interpersonal, negotiation, and problem-solving skills, with an emphasis on clear communication of technical concepts to non-technical stakeholders
- A strong team player with a proactive, positive, and solutions-oriented mindset
- Less experience will be considered as Assistant Information Technology Manager
Staff Benefits:
- Attractive Remuneration and Promotional Prospect
- Medical insurance (Out-Patient & In-Patient)
- Training Subsidy, Marriage & Newborn Gifts
- Marriage Leave, Family Leave, Bonus Leave, Study Leave, Retirement Leave
- Care for Staff Health & Wellness & Variety of Staff Activities
Please submit application with covering letter, full resume and expected salary to recruit@hkspc.org.
(HKSPC is committed to ensuring the safety and well-being of our children. All applicants must be willing to undergo sexual conviction record check, background checks and child safeguarding screening)
(All information provided will be held in strict confidence and only be used for recruitment related purpose)